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Short Courses & Continuing Professional Development

Admissions now open

Speak to an Education Consultant.

Short Courses & Continuing Professional Development

Admissions now open

Speak to an Education Consultant.

Study at Lancaster University Ghana

Certificate in Customer Service Management

This course is designed to develop the necessary skills for success as a customer service provider. The course examines various service situations and develops an attitude of superior customer service which is critical to success in all organisations.

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Fees

GHS 3,500

*up to 30% scholarship available

Start Date

23 July 2022

Duration & Timings

2 consecutive Saturdays

(4 Hours per week)

Course Topics Includes:

  • Characteristics of Services
  • Introduction to Customer Service Management
  • Customer Service: Communication Skills
  • Customer Analysis
  • Calming Upset Customers
  • Telephone Customer Service and Internet Customer Skills
  • Time Management Strategies
  • Stress Management Strategies

Programme Instructor

Dr Gloria Sraha

HOD of Business Studies Department


Certificate in Time Management

This course offers an opportunity for organisations and individuals within organisations to effectively and efficiently manage their time to enhance organisational efficiency, ensure achievement of organisational objectives and ultimately, profitability.

Fees

GHS 3,500

*up to 30% scholarship available

Start Date

23 July 2022

Duration

2 consecutive Saturdays

(4 Hours per week)

Course Topics Includes:

  • Managing Time
  • Aspects of Time Management
  • Employee Attitudes and Time Management - Impact on Performance and Productivity
  • Developing Positive Workplace Attitudes

Programme Instructor

Dr Emmanuel Arthur

Dr Emmanuel Arthur, Provost


Certificate in IT Law for Non-Lawyers

The objective of this course is to increase knowledge and awareness of recent initiatives in IT Law generally and Cyber Crime more specifically in Ghana and internationally.

Fees

GHS 3,500

*up to 30% scholarship available

Start Date

23 July 2022

Duration

2 consecutive Saturdays (in person/ online)

(12 Hours total)

Course Topics Includes:

  • Ghana’s legal system – a basic introduction
  • Torts and the Internet
  • Cybercrime
  • Regulating the digital space in Ghana
  • An introduction to intellectual property law

Programme Instructor

Victor Brobbey

HOD of Law Deparment


Certificate in International Relations and Diplomacy

This exciting course will provide participants with an excellent grounding in the broad field of international relations and diplomacy, focusing on the evolution of the discipline and some of contemporary issues, particularly within the context of processes of globalisation. You’ll gain experience and develop your skills through the direct contact with lecturers as well as informal interactions with serving and former diplomats and practitioners.

Fees

GHS 3,500

*up to 30% scholarship available

Start Date

23 July 2022

Duration

2 consecutive Saturdays

(in person / online)

Course Topics Includes:

  • Major theories of International Relations
  • Problems and impact of International Organizations on international peace and cooperation
  • 21st Century Politics and its impact on globalization and human freedom
  • Foreign policies of countries and their relevance to world peace

Programme Instructor

Dr Charles Amo-Agyemang

HOD of PPR Department


Certificate in Artificial Intelligence (AI) and Machine Learning (ML)

This workshop will introduce participants to the meaning of AI and its current possibilities and limitations through lectures and practical/hands-on sessions. We will also shed light on the need for responsible AI research and development and why AI ethics in education is necessary.

Fees

GHS 3,500

*up to 30% scholarship available

Start Date

23 July 2022

Duration

2 consecutive Saturdays

(in person / online)

Course Topics Includes:

  • Fundamentals, foundation, and terminology of A.I and ML
  • Current trends in AI
  • Insights into A.I development with python (Python crash course)
  • Design and optimization of an A.I model on sample real world data

Programme Instructor

Dr Pius Gadosey

Computer Science Department


Why choose Lancaster University Ghana?

World class teaching

Industry Partnerships

Diverse Community & Faculty

Student Exchanges to the UK

Modern Campus

Work Placements