Short Courses & Continuing Professional Development
Admissions now open
Short Courses & Continuing Professional Development
Admissions now open
Study at Lancaster University Ghana
Certificate in Customer Service Management
This course is designed to develop the necessary skills for success as a customer service provider. The course examines various service situations and develops an attitude of superior customer service which is critical to success in all organisations.
Fees
GHS 3,500
*up to 30% scholarship available
Start Date
23 July 2022
Duration & Timings
2 consecutive Saturdays
(4 Hours per week)
Course Topics Includes:
- Characteristics of Services
- Introduction to Customer Service Management
- Customer Service: Communication Skills
- Customer Analysis
- Calming Upset Customers
- Telephone Customer Service and Internet Customer Skills
- Time Management Strategies
- Stress Management Strategies
Programme Instructor
Dr Gloria Sraha
HOD of Business Studies Department
Certificate in Time Management
This course offers an opportunity for organisations and individuals within organisations to effectively and efficiently manage their time to enhance organisational efficiency, ensure achievement of organisational objectives and ultimately, profitability.
Fees
GHS 3,500
*up to 30% scholarship available
Start Date
23 July 2022
Duration
2 consecutive Saturdays
(4 Hours per week)
Course Topics Includes:
- Managing Time
- Aspects of Time Management
- Employee Attitudes and Time Management - Impact on Performance and Productivity
- Developing Positive Workplace Attitudes
Programme Instructor
Dr Emmanuel Arthur
Dr Emmanuel Arthur, Provost
Certificate in IT Law for Non-Lawyers
The objective of this course is to increase knowledge and awareness of recent initiatives in IT Law generally and Cyber Crime more specifically in Ghana and internationally.
Fees
GHS 3,500
*up to 30% scholarship available
Start Date
23 July 2022
Duration
2 consecutive Saturdays (in person/ online)
(12 Hours total)
Course Topics Includes:
- Ghana’s legal system – a basic introduction
- Torts and the Internet
- Cybercrime
- Regulating the digital space in Ghana
- An introduction to intellectual property law
Programme Instructor
Victor Brobbey
HOD of Law Deparment
Certificate in International Relations and Diplomacy
This exciting course will provide participants with an excellent grounding in the broad field of international relations and diplomacy, focusing on the evolution of the discipline and some of contemporary issues, particularly within the context of processes of globalisation. You’ll gain experience and develop your skills through the direct contact with lecturers as well as informal interactions with serving and former diplomats and practitioners.
Fees
GHS 3,500
*up to 30% scholarship available
Start Date
23 July 2022
Duration
2 consecutive Saturdays
(in person / online)
Course Topics Includes:
- Major theories of International Relations
- Problems and impact of International Organizations on international peace and cooperation
- 21st Century Politics and its impact on globalization and human freedom
- Foreign policies of countries and their relevance to world peace
Programme Instructor
Dr Charles Amo-Agyemang
HOD of PPR Department
Certificate in Artificial Intelligence (AI) and Machine Learning (ML)
This workshop will introduce participants to the meaning of AI and its current possibilities and limitations through lectures and practical/hands-on sessions. We will also shed light on the need for responsible AI research and development and why AI ethics in education is necessary.
Fees
GHS 3,500
*up to 30% scholarship available
Start Date
23 July 2022
Duration
2 consecutive Saturdays
(in person / online)
Course Topics Includes:
- Fundamentals, foundation, and terminology of A.I and ML
- Current trends in AI
- Insights into A.I development with python (Python crash course)
- Design and optimization of an A.I model on sample real world data
Programme Instructor
Dr Pius Gadosey
Computer Science Department
Why choose Lancaster University Ghana?
World class teaching
Industry Partnerships
Diverse Community & Faculty
Student Exchanges to the UK
Modern Campus
Work Placements